Returns & Exchanges

At OLGA TOYS AND PERFUMES, we want you to be delighted with your purchase. If you are not entirely satisfied, you can return unopened and unused beauty products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team with your order number and the reason for the return to receive your unique Return Authorization code.

• 2.
  Prepare Your Package

  Carefully pack the items in their original, unopened packaging to ensure they are protected during transit and remain in sellable condition.

• 3.
  Ship the Items

  Affix the provided shipping label to your box and drop it off at any authorized courier location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.